1.Posts are to be made in the relevant forum. Users are asked to read the forum descriptions before posting. Users consistently posting to the wrong forum may be given a warning (see policing below).
2.Members should post in a way that is respectful of other users. Flaming or abusing users in any way will not be tolerated and will lead to a warning.
3.Members are asked to not act as “back seat moderators”. If members note an issue which contravenes something in this policy document they are welcome to bring it to the attention of a member of the 3. Moderator Team. Please use the “post report” feature to report posts. Do not respond to such topics yourself. Members who constantly “act” as moderators may be warned.
4.Members should remember this board is aimed at a general audience. Posting pornographic or generally offensive text, images, links, etc. will not be tolerated and will lead to a warning.
5.Members are asked to respect the copyright of other users, sites, media, etc. Users linking to or asking for information on 5. warez, crackz, etc. or re-printing material without permission will receive a warning and their post will be removed
6.Members are asked only to post in English, as this is an English speaking community. Localised support is available at site and forum
7.Members should respect the bandwidth of other users and sites. The use of inline ([IMG][/IMG]) image tags pointing to data stored on third party systems for which the user has not received permission to link to may be removed.
8.Members should post in a way which is consistent with "normal writing". That is users should not post excessive numbers of emoticons, large, small or coloured text, etc. Similarly users should not SHOUT or use excessive punctuation (e.g. ! and ?) in topic titles or posts. Users consistently abusing this will be warned.
9.Members should use an appropriate, descriptive subject when posting a new topic. Examples of bad subjects include; "Help me!", "I'm stuck!", "I've got an error!", etc. Examples of good subjects include; "Getting an TABLE FULL error upon login", "Cannot restore a backup", etc.
10.Spam is not tolerated here under any circumstance. This includes offering hosting services (charged and free), installation services, solicitation etc. Recruiting members for your own projects (moderators, designers, professional MOD work, etc.) is not permitted and is also considered spam. Users posting spam will be warned and their post removed.
11.The moderating, support and other teams reserve the right to edit, remove or put on moderation queue any post at any time. Please note that currently any very first post is automatically placed in the moderation queue and will be approved/disapproved according to the present Rules. The determination of what is construed as indecent, vulgar, spam, etc. as noted in these points is up to Team Members and not users.
12.The above forum rules where applicable also apply to private messaging. Abuse of the private messaging system may lead to warnings (as above) and/or the revocation of private messaging.
13.Signatures may contain up to five lines of normal sized text OR a single image that is no more than 60px high, 468px wide, 10KiB (10240 bytes) in size and one line of small sized text. The font size of signatures should be normal or small only.
14.Signatures containing an image of 30px in height may include up to two lines of normal sized text or three lines of small sized text. Images 15px or below in height may contain up to three lines of normal sized text or four lines of small sized text.
15.Content in signatures should be consistent with normal writing and abide by the general forum etiquette. You may not include hidden text or links or information that suggests you offer official support for New Dawn.
16.Links in signatures are permitted to a maximum of 5* links. You may not link to warez, pornographic, racist or other similar extremist sites. NewDawn Team members and users affiliated with the development and maintenance of New Dawn are allowed further additional links to aid support of the product.
17.Remote signature images must have a consistently high availability to ensure page load times are not affected. Animated images are not permitted.
18.Users abusing these rules will be warned or have their signature privileges revoked.
19.Avatars should be no larger than 120x120 pixels and should not exceed 20KiB (20480 bytes) in size.
20.Avatars must not contain animation or include graphics which attempt to portray the ranks or avatars of New Dawn Team Members. Users are permitted to utilise an avatar from the newdawn.it gallery or link externally to one of their own.
21.Remote avatars must have a consistently high availability to ensure page load times are not affected.
22.Avatars are subject to the same conditions as posts with respect to the general forum etiquette.
23.Users abusing these rules will be warned or have their avatar privileges revoked.
Rules for support requests
24.Before you submit a support request users must search the forums and wiki. In many cases the problem you seek the solution has already been discussed and possibly resolved. You can use the function "simple search" writing the keyword to search in the box provided, or use the "advanced search page." A simple search engine launched by the main forum page, perform a search in all sections of the forum, or it will be carried out within the section from which it is launched. The advanced search, work on all sections of the forum. If the solution isn't found, but there is a discussion about the same problem in an existing thread, users will join the one avoiding to open another identical. Avoid reopening discussions dating back too long before considering their probable irrelevance for supervening software development.
25.The messages must to be inserted in the correct section. In the forum there are various sections divided by topics with relative description, according to which the user must enter his every message. It is important to frame the discussions in the correct section to keep a coherent organization of informations in the forum.
26.The discussions must have a proper title. The title is important, it should be descriptive, concise and meaningful, to immediately understand the problem, so that who is able to provide support can intervene and who conducts a search easily find threads relevant to his problem. Generic titles like "Help!", "I'm new", "Internet" or similar should be avoided.
27.Messages must be clear. It should open a discussion for each different problem, to maintain ordered the informations. In exposing of the problem will be given how many dates more accurate and complete informations. The version of the software, the hardware features and other details can help the reader to better understand the situation. It's recommended to enter this information in your signature to allow who offers support, to take immediate vision.
28.It will be welcome – coherently with the spirit of the community - that who receives help, in the discussion or through a private message, thanks who has offered him. It will be even more pleasing if each one will engaged to help the users which is able to give support.
29.If the application has had positive answer, user specifies the way in which it has fixed the problem and change the title of the discussion by adding [Solved] to the subject of the first message.
30.If support is offered by a volunteer forum member. It will be up to applicants to respect those who offer help, without expecting anything as far as the times and ways of the support itself.
31.In the event that the request remains valid without the user's answers will bring in evidence by placing no more than once a day to answer any discussion itself or by using the feature, "Report on" ( "up").
Guidelines for the Group Moderators
32.Change of messages and discussions. Sometimes it may be necessary to modify the content of the messages to bring them back within the Fees fixed by this Regulation. In these cases, a private message will be sent to the user indicating the reason for revision and making any reference to the rule that the message didn't stick.
33.Closing of a discussion. When a discussion has exhausted its topic can be closed to preserve the content. In the case of duplicate threads, in addition to closing the copy discussion, it will try to tell the inside connection of the discussion in which the discussion proceeds. Threads where the argument begins to be repetitive will be closed on trite topics or to become an issue "personal".
34.Moving messages and threads in the "Quarantine". Moving messages and discussions in the Quarantine section will be carried out when any changes are not possible as it would envisage the total rewrite of the message or when you can't remove parts of the message to delete inside the violations of the Regulation. They will also be moved to the section all those messages and discussions whose content is not permissible within the forum under current rules. The displacement will be carried out only in cases where the final cancellation is not deemed necessary.
35.Deleting messages and discussions. The messages and discussions whose content is not acceptable, violates the law, incites violence or illegal behavior, will be deleted and removed permanently from the forum.
36.Suspend users. Users liable for a breach of the Regulation may be suspended from using the forum. The duration of the suspension will be commensurate with the seriousness of the violation and may cover the total use or only permitted to insert new messages. The decision will be made at the discretion of the Group Moderators judgment, in relation to the seriousness of the case. The reason for the suspension will be published in the "News and Updates" and notified to the user while accessing the forum.
37.Exclusion of users. Users liable for particularly serious infringements of the Regulation or of continuous minor violations or of events that cause serious damage to the forum, will be excluded indefinitely from using the forum. The reason for exclusion will be made public in the "News and Updates" and notified to the user during the access attempts to the forum. The Moderators Group will be readmitted at its own discretion banned users who so motivated in private demand, undertaking not to repeat the behavior for which they were sanctioned. The minimum time that must intercede for the readmission request is 8 months from the exclusion.